| Terms and Conditions |
Delivery Schedule
Orders are normally dispatched within two working days following receipt of the order. Almost all items are dispatched using Royal Mail 2nd Class Post. A few specified heavier items are dispatched by next-day courier service. |
| Delivery Cost Post & packing charges are applied to the value of orders as follows: | Order value P&P Charge | | Order value P&P Charge | | From £0.00 to £10.00 : £2.25
From £10.01 to £15.00 : £2.75
From £15.01 to £20.00 : £3.25
From £20.01 to £25.00 : £3.75
From £25.01 to £30.00 : £4.25
From £30.01 to £40.00 : £4.75 | | From £40.01 to £50.00 : £5.25
From £50.01 to £60.00 : £5.75
From £60.01 to £70.00 : £6.25
From £70.01 to £80.00 : £7.75
From £80.01 upwards : £8.25 |
|
Goods Out of Stock
Occasionally an item may be out of stock. In this case you will be immediately notified and have the option to cancel your order if you would rather not wait. Should payment have been made, a full refund will be made within 48 hours of the order being cancelled. |
| Cancellations and Return of Unwanted Goods
You may cancel or return your purchase up to 28 days after delivery in return for a full and immediate refund. If you wish to return an item please click here for a returns/exchanges form |
Exchanging your product for an alternative size
If you have purchased a product and find it is the wrong size, you may return it for an alternative size within 28 days of having received the item. If you wish to exchange an item please click here for a returns/exchanges form. |
| Return of Faulty Goods
If there is a fault with your product within 12 months of delivery (or other defect with your order), we will normally offer a prompt repair, exchange or refund. We will always offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery. |
Medical Disclaimer
If you have a medical condition, please seek advice prior to purchase from a qualified medical practitioner. No claims are made nor warranties given concerning the suitability of any product for the relief of any specific medical condition. Liability is limited to the legislation under the Sale of Goods Act at the time of purchase. |
